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FXCM Review 2025
Country:
England
Year:
1999
Offices: Sydney, London, Berlin, Paris, Legnano, Johannesburg, Hamilton, Athens, Tel-Aviv, Hong Kong
Platforms: Web, MetaTrader 4, TradingView, NinjaTrader, Trading Station, FIX API
Instruments: Currencies, Crypto, Indices, Metals, Energies, Softs
Regulation type: FCA, ASIC, FSCA, ACPR, BaFin, CONSOB
Payment Methods:
General Overview
General Overview
FXCM (Forex Capital Markets) is a leading online broker mainly for forex trading. It also offers many CFDs on commodities, precious metals, stock indices, single stocks, and—where allowed—cryptocurrencies. Founded in 1999, it now serves tens of thousands of traders worldwide. Its goal is to provide a complete, easy-to-use platform for both beginners and advanced traders, with strong tools, deep market analysis, and options you can customize.
From the start, FXCM has aimed to stand out with competitive trading conditions, modern platforms, and strict regulation. It also provides lots of education, quick customer support, and several account types so you can pick what fits your style. Whether you trade forex often or use CFDs like indices and commodities, FXCM supports many approaches. The broker keeps its tech up to date with automated trading, advanced charting, and APIs for more control.
FXCM is known for transparency and protecting client funds. It uses segregated accounts, offers negative balance protection where applicable, and meets capital requirements set by regulators. As markets change, it adds products—like crypto CFDs where legal—so traders can access new assets. This helps FXCM stay competitive and trusted as a tech-driven broker.
Education is a big focus. FXCM runs webinars, platform tutorials, market analysis, and one-on-one coaching for eligible clients. Whether you need the basics of forex or deeper insights into macro trends and technical analysis, these resources help you make informed decisions and improve your strategy.
FXCM is clear about pricing and order execution. Some accounts use a No Dealing Desk (NDD) model to reduce conflicts of interest and offer fair, transparent execution (details can vary by account and region). With helpful support, advanced tools, and smooth access on desktop, web, and mobile, FXCM is a strong choice for a well-rounded trading experience.
Pros
- Strong regulation from top-tier bodies (FCA UK, ASIC Australia) for high trust and security
- Extensive education library with webinars, articles, and guides for all levels
- 24/5 multilingual support via phone, live chat, and email
Cons
- $300 minimum deposit is relatively high for beginners
- No micro accounts, which may deter new or small-budget traders
- Bonuses and promotions are infrequent
- Pricing/fees across accounts and services can be confusing for newcomers
Trust and Safety
Trust and Safety
Regulations: FCA, ASIC, FSCA, ACPR, BaFin, CONSOB
Trust and safety are central to FXCM’s approach. As a broker handling real money worldwide, FXCM focuses on a secure, transparent, and well-regulated trading setup. It uses multiple protections to safeguard client funds, personal data, and platform integrity. This matters in an industry where some brokers can be risky. By following global rules, running frequent audits, and working with reputable banks, FXCM aims to reduce fraud, hacking, and misuse of client money. FXCM also uses encryption, firewalls, and (where available) multi-factor authentication to protect sensitive information.
Is FXCM Regulated?
Yes. FXCM is overseen by several well-known regulators. In the UK, it’s regulated by the Financial Conduct Authority (FCA), which sets strict rules for fund protection, transparency, and capital strength. In Australia, it follows the standards of the Australian Securities and Investments Commission (ASIC). In South Africa, it’s authorized by the Financial Sector Conduct Authority (FSCA).
FXCM may also hold licenses in other regions to serve global clients. Being regulated in multiple places means FXCM must keep strong operations and finances—like maintaining liquidity, passing regular audits, and following anti–money laundering (AML) rules. For new clients, oversight by respected regulators is a strong sign of credibility and commitment to high compliance standards.
Is FXCM Safe?
FXCM’s safety setup combines solid business practices, strict handling of client funds, and strong cybersecurity. Client money is kept in separate accounts from company funds, lowering the chance of misuse. These accounts are held with reputable institutions. In some locations, FXCM also offers negative balance protection, so you can’t lose more than your deposit even in volatile markets.
On the tech side, FXCM uses encrypted connections, firewalls, and continuous monitoring. It runs regular security tests and audits to find and fix issues. FXCM also provides clear risk warnings so traders understand leveraged trading risks. With segregated funds, strong security, and transparent disclosures, FXCM aims to offer a safe trading environment for both beginners and experienced traders.
Trading Platforms
Trading Platforms
Web | MetaTrader 4 | TradingView | NinjaTrader | Trading Station | FIX API
Visit PlatformsFXCM offers a wide range of trading platforms designed to cater to a diverse audience, from beginners to highly advanced traders. The broker provides both proprietary platforms and third-party systems that are widely used by traders across the world. Each platform includes real-time data, integrated charting capabilities, and various order types. These platforms are accessible on desktop, web, and mobile devices, ensuring that traders have seamless access to their accounts and market data wherever they are.
Trading Station
Trading Station is FXCM’s proprietary platform that balances ease of use with powerful analytical capabilities. Key features include:
- Custom Indicators: Users can create or import their own technical indicators for customized analysis.
- Advanced Charting: Offers a variety of chart types, timeframes, and drawing tools for in-depth market analysis.
- Automated Trading: Although not as advanced as some other platforms, Trading Station supports basic automated trading and custom scripts.
- Multi-Asset Access: Traders can manage forex, commodities, and CFD positions all from one unified interface.
Trading Station is available in desktop, web, and mobile formats, making it convenient for traders to access their accounts and trade on the go.
MetaTrader 4 (MT4)
MetaTrader 4 (MT4) is one of the most popular platforms for retail traders globally, offering:
- Expert Advisors (EAs): Fully automated trading strategies can be coded and deployed using MQL4.
- Wide Range of Indicators: MT4 offers an extensive library of built-in indicators, and additional tools can be purchased from the online marketplace.
- Simple Interface: The user-friendly layout makes it easy to monitor trades, view charts, and manage orders.
- Cross-Platform Accessibility: MT4 is available on desktops, mobiles, and web-based versions, offering flexibility for traders to access their accounts on any device.
MT4 is ideal for traders who prioritize algorithmic trading, automated strategies, and community-driven resources.
NinjaTrader
NinjaTrader caters to advanced traders and developers with a robust suite of charting and strategy development tools. Features include:
- Advanced Charting: NinjaTrader offers customizable charts with detailed overlays and data combinations for comprehensive market analysis.
- Strategy Development: Users can develop automated strategies using a simple visual interface or advanced coding in C#.
- Data Integration: The platform provides real-time order flow, market depth, and volume analysis to aid in decision-making.
When linked to FXCM, NinjaTrader offers advanced charting and direct trade execution, although some features may vary depending on region and account status.
ZuluTrade
ZuluTrade specializes in social or copy trading, enabling users to follow or copy trades made by expert traders. Key features include:
- Strategy Rankings: ZuluTrade ranks traders based on performance metrics, allowing users to select providers whose trading style aligns with their goals.
- Automatic Copying: Once connected to a signal provider, users automatically replicate their trades, reducing manual effort.
- Risk Controls: Users can adjust trade sizes, set limits on drawdown, or stop copying a provider at any time if the strategy no longer aligns with their risk tolerance.
ZuluTrade is ideal for traders who want to follow more experienced traders while still maintaining some control over their risk exposure.
Tradable Instruments
Tradable Instruments
Instruments: Currencies, Crypto, Indices, Metals, Energies, Softs
FXCM offers an extensive range of tradable instruments, catering to traders who want to diversify their portfolios and explore different markets. While forex remains the core offering, FXCM also provides CFDs on commodities, stock indices, cryptocurrencies (where allowed), and individual stocks. This broad selection of instruments enables traders to adjust their strategies to suit market conditions, hedge positions, or diversify their trading approach. FXCM’s product offerings allow traders to capitalize on different types of market volatility, offering a complete trading experience for both beginner and advanced traders.
This wide range of products is especially beneficial for traders seeking to manage their risk exposure. For example, they can allocate a portion of their capital to stable, well-established forex pairs while experimenting with higher-risk assets like cryptocurrencies or emerging market currencies. CFDs allow traders to profit from both upward and downward price movements without owning the underlying assets, though leverage can amplify both potential gains and losses. Below is an overview of FXCM’s most commonly traded instruments.
Forex Currency Pairs
FXCM’s core forex offering includes a wide array of currency pairs:
- Major Pairs: The most liquid pairs such as EUR/USD, GBP/USD, USD/JPY, and USD/CHF, typically associated with tighter spreads and higher trading volume.
- Minor Pairs: These pairs exclude the U.S. dollar, including combinations like EUR/GBP, EUR/AUD, and GBP/JPY, which tend to have moderately wider spreads.
- Exotic Pairs: These include combinations of a major currency and an emerging market currency, such as USD/TRY or USD/ZAR, often characterized by wider spreads and higher volatility.
FXCM’s integration with multiple liquidity providers helps ensure smooth order execution and minimizes the chances of re-quotes, especially during periods of high market activity.
Stock Indices
For those looking to speculate on broader market movements, FXCM offers CFDs on major stock indices, including:
- US30 (Dow Jones): A representation of 30 prominent U.S. corporations.
- SPX500 (S&P 500): Reflecting the performance of 500 major U.S. companies.
- UK100 (FTSE 100): Comprising the 100 most highly valued companies on the London Stock Exchange.
- GER30 (DAX): Covering the 30 largest companies listed on the Frankfurt Stock Exchange.
Index CFDs offer the ability to trade on the performance of entire markets or sectors without needing to buy individual stocks. This provides a more diversified approach to market exposure and hedging.
Commodities
FXCM’s commodity offering focuses on metals and energy, with popular instruments such as:
- Precious Metals (Gold, Silver): Gold (XAU/USD) serves as a safe-haven asset during periods of economic uncertainty, while Silver (XAG/USD) tends to have more price volatility and industrial demand drivers.
- Energy (Crude Oil, Natural Gas): Crude oil (Brent and WTI) and natural gas are heavily impacted by geopolitical factors, supply-demand shifts, and economic indicators, leading to considerable price volatility.
CFDs allow traders to speculate on price changes in these commodities without the complexities of owning the underlying physical products.
Cryptocurrencies
Reflecting the growing interest in digital assets, FXCM provides CFDs on leading cryptocurrencies, where regulations permit. The most commonly available cryptos include:
- Bitcoin (BTC/USD): The original and most widely recognized cryptocurrency, often considered a digital version of gold due to its limited supply and high volatility.
- Ethereum (ETH/USD): Known for its decentralized applications and smart contracts, Ethereum remains one of the leading blockchain platforms.
- Other Altcoins (Litecoin, Bitcoin Cash, etc.): These alternative cryptocurrencies offer diversification opportunities, often following similar price movements to Bitcoin.
Given their extreme volatility, cryptocurrencies offer both the potential for significant profit and increased risk, particularly when traded with leverage.
CFDs on Stocks
In addition to forex and commodities, FXCM offers CFDs on individual stocks, enabling traders to take positions on specific companies without the need for physical ownership of the shares.
This can be useful for traders who want to take advantage of company earnings reports, product launches, or other corporate events that could drive stock prices. CFDs allow traders to profit from both rising and falling markets, but the volatility in stocks can be more pronounced than in forex or index markets, so careful risk management is crucial.
Account Types
Account Types
FXCM offers a wide range of account types to suit traders of all skill levels—from beginners just entering the world of forex to professional traders requiring specialized services. These account types differ in terms of minimum deposit requirements, spread and commission structures, the level of customer support, and access to additional features such as VPS hosting or advanced analytics. By offering various account options, FXCM ensures that traders can find the right match for their individual trading needs, risk tolerance, and experience level.
Standard Account
The Standard Account is a great option for beginners, offering a low minimum deposit requirement and spread-based pricing on many popular forex pairs, with no commission. Traders with this account gain access to all of FXCM’s major platforms, a wide selection of tradable products, and basic educational resources to help them get started with trading. This account is designed to be simple and easy to use, offering new traders a solid foundation to build upon.
Active Trader Account
The Active Trader Account is designed for traders who engage in frequent or high-volume trading. It offers:
- Lower Spreads: Narrower spreads, which can benefit active traders who place a large number of trades, particularly those using short-term strategies like scalping.
- Commission-Based or Hybrid Pricing: Active Trader Accounts may offer a commission in exchange for tighter spreads, making them more cost-effective for high-frequency traders.
- Priority Support: Traders with an Active Trader Account receive faster customer service and often have access to a dedicated account manager to help with more complex queries.
- Exclusive Features: Additional perks such as VPS hosting, advanced charting tools, and premium market analysis are available to help traders optimize their trading strategies.
To qualify for an Active Trader Account, traders typically need to meet certain deposit or volume thresholds, but the benefits of lower spreads and enhanced support make it ideal for those who trade frequently.
Corporate Account
FXCM’s Corporate Account is designed for institutions, hedge funds, and other business entities. It provides:
- Advanced Reporting: Corporate clients can access detailed reports, which can be integrated into their internal systems for better financial oversight.
- Flexible Pricing: Corporate accounts offer more flexibility in terms of spreads and commissions, tailored to the client’s trading volume and liquidity needs.
- Enhanced Security: Corporate accounts have multi-level access controls and enhanced verification to protect company assets and ensure compliance with regulations.
- API Integration: FXCM’s API allows institutional clients to integrate FXCM’s platform into their own systems for automated trading and advanced reporting.
Opening a Corporate Account typically requires additional documentation, such as proof of business registration, authorized signatories, and financial health documents to ensure regulatory compliance.
FXCM Leverage
FXCM offers leverage options that vary based on the regulatory requirements of the trader’s jurisdiction and their account classification. In many regions, retail clients are capped at 30:1 leverage on major forex pairs, while professional clients can access higher leverage ratios, depending on their qualifications. While leverage can increase potential profits, it also heightens risk, so FXCM encourages traders to use leverage cautiously and implement appropriate risk management strategies, such as setting stop-loss orders and monitoring margin levels closely.
Deposits and Withdrawals
Deposits and Withdrawals
The ability to deposit and withdraw funds is crucial for maintaining an active trading account, and FXCM provides a wide range of payment methods to accommodate its international client base. Popular options include credit/debit cards and e-wallets, which allow for fast deposit processing, ensuring traders can begin engaging with the market without delay. However, withdrawals typically require additional verification steps to ensure compliance with anti-money laundering regulations and protect against fraudulent activity. Processing times for withdrawals can range from immediate for e-wallets to several business days for wire transfers, depending on the method used.
It is important to note that not all deposit and withdrawal methods are available in every region due to local regulations or financial partnerships. Traders should verify that their account is fully verified with the required documentation to ensure a smooth and efficient funding process. FXCM provides clear information about any fees associated with deposits and withdrawals, helping users manage their funds effectively.
FXCM Deposit Options and Fees
FXCM offers several deposit methods to suit the diverse needs of its global client base. The most common options include:
- Bank Wire Transfer: This method is widely accepted but may incur fees from the sending bank or intermediaries. FXCM typically does not charge fees for inbound wire transfers.
- Credit and Debit Cards: Visa, MasterCard, and other major card networks are supported, and transactions are processed quickly, allowing for immediate access to trading funds.
- E-Wallets (Skrill, Neteller, etc.): These services provide fast deposits with minimal fees, depending on the region.
- Local Payment Methods: In certain regions, FXCM supports local payment solutions, enabling faster deposits and reducing transaction costs.
When choosing a deposit method, traders should consider factors such as speed, fees, and regional availability. Ensuring that their account is fully verified can help expedite the deposit process and prevent unnecessary delays.
FXCM Withdrawals Options and Fees
For withdrawals, FXCM typically requires that funds be returned via the same method used for deposit, in compliance with anti-money laundering regulations. If multiple deposit methods were used, withdrawals will be split proportionally across them. Common withdrawal methods include:
- Bank Wire Transfer: Suitable for larger withdrawals, though some banks may charge a fee for processing. Transfers can take a few days to complete, especially for international withdrawals.
- Credit or Debit Cards: Withdrawals are generally limited to the original deposit amount, with any excess returned via bank wire or another method.
- E-Wallets: If you used an e-wallet to fund your account, withdrawals can typically be processed back to the same e-wallet, with faster processing times compared to bank wires.
For larger withdrawals or first-time requests, FXCM may require additional documentation to verify the client’s identity. Processing times for withdrawals vary depending on the chosen method, with e-wallet withdrawals often completing faster than bank wires.
Skrill
UnionPay
GooglePay
Poli
Fees and Commissions
Fees and Commissions
When selecting a broker, fees are often one of the most important factors to consider, and FXCM has designed its fee structure to be transparent while offering flexibility to suit different types of traders. Most of FXCM’s revenue comes from spreads, with certain account types or instruments subject to a commission. Additionally, traders may incur swap or rollover fees when holding positions overnight, and non-trading fees, such as withdrawal fees or inactivity fees, may also apply. Overall, FXCM’s fees are competitive, particularly for major forex pairs during periods of high liquidity. However, the actual costs can vary depending on market conditions, liquidity, and the trader’s selected account type. Traders who engage in higher volume or more specialized trading may benefit from one of FXCM’s specialized account types, which offer narrower spreads or other advantages.
FXCM Trading Fees
FXCM’s trading fees are determined by several factors, including the instrument being traded, current market conditions, and the selected account type. For many forex pairs, the fees are included in the spread, while certain accounts or instruments with narrower spreads may involve a small commission. Spreads are dynamic and can widen or tighten depending on market conditions, with tighter spreads typically available during periods of high liquidity. Below is a sample of typical fees for various instruments, though these figures are subject to change based on live market conditions:
It’s important to note that accounts that charge no commission typically include wider spreads, whereas commission-based accounts offer narrower spreads but add a per-lot fee. Traders who place numerous trades in liquid markets may find that commission-based accounts offer cost savings in the long run. Additionally, swap fees, which apply when holding positions overnight, depend on interest rate differentials or the cost of holding the underlying assets and can impact overall trading profitability.
FXCM Spreads
FXCM’s spreads are dynamic and are influenced by various factors such as market liquidity, volatility, and trading hours. Typically, spreads on major forex pairs like EUR/USD and USD/JPY tend to be tighter during active trading sessions, such as the overlap of the London and New York markets. Conversely, exotic pairs or those with lower liquidity usually have wider spreads. This pattern is consistent with CFDs on commodities and indices, where spreads tighten during periods of high market activity and widen when liquidity is reduced. Traders who focus on minimizing costs may benefit from an account that combines commission charges with tighter spreads, particularly if they trade in larger volumes.
FXCM Non-Trading Fees
Non-trading fees are additional charges that apply outside of executing trades. FXCM’s non-trading fees typically include:
- Withdrawal Fees: While FXCM generally does not charge fees for certain withdrawal methods, third parties, such as banks or payment processors, may impose charges. Credit card withdrawals are often limited to the amount originally deposited, with any additional funds returned via bank wire or another method.
- Deposit Fees: FXCM does not generally impose fees for deposits made via common payment methods like cards or e-wallets. However, some third-party providers may charge fees for processing deposits.
- Inactivity Fees: If there is no trading activity on an account for a specified period (usually six months or more), FXCM may charge an inactivity fee.
- Currency Conversion Fees: If a trader’s base currency differs from the currency used for deposits, withdrawals, or trades, FXCM may apply currency conversion fees or unfavorable exchange rates.
Traders should be aware of these additional fees when assessing the overall cost of using FXCM, particularly if they plan on making multiple withdrawals or leaving their account dormant for extended periods.
Bonuses and Promotions
Bonuses and Promotions
FXCM occasionally introduces promotions and bonuses to attract new traders or reward existing clients. These promotions can include deposit bonuses, trading rebates, or referral rewards. However, it’s important to note that the availability of such offers can vary depending on local regulations, as some jurisdictions may have restrictions or prohibitions on offering bonuses. Before participating in any promotion, traders should carefully review the terms and conditions to understand the requirements for withdrawal or any trading volumes that need to be met.
Welcome Bonus
FXCM typically offers a welcome bonus to new traders, providing them with additional capital when they make their first deposit. This bonus can help new traders start with more funds to experiment with the platform and gain experience. However, bonuses are usually subject to specific requirements, such as a minimum trading volume, before they can be withdrawn. This ensures that traders actively engage with the platform before accessing the bonus funds.
Referral Bonus
The referral program allows existing traders to receive a bonus for referring new clients to FXCM. Both the referring trader and the new client may receive a bonus once the new client opens an account, makes a deposit, and starts trading. Referral bonuses usually have requirements related to the deposit amount and trading volume, ensuring that the new trader is actively participating in the market.
Trading Contests
Occasionally, FXCM holds trading contests where participants compete to achieve the highest returns or trading volume within a specified period. Prizes may include cash rewards, fee reductions, or recognition on the platform. Before entering a contest, traders should read the rules carefully, as there may be specific eligibility requirements and conditions for participation.
Education
Education
Education is an integral part of FXCM’s service offering. The broker provides a range of educational resources, including beginner guides, advanced tutorials, market analysis, and webinars. Traders can also use a demo account to practice trading strategies in a risk-free environment before moving to live trading. Whether a trader is just starting or looking to refine their skills, FXCM’s educational materials are designed to support their growth and improve their understanding of the markets.
Educational content is divided into several key areas:
- Beginner Guides: These materials provide a comprehensive introduction to forex trading, covering topics like currency pairs, margin, and order types.
- Market Analysis and Insights: Regular updates provide analysis on global economic events, technical trends, and trading opportunities that may affect the markets.
- Video Tutorials: Step-by-step guides demonstrate how to use the platform, place trades, and manage risk.
- Live Webinars: Interactive webinars hosted by experts, offering a chance for traders to learn in real-time and ask questions about current market trends and strategies.
- One-on-One Coaching: Available to advanced account holders, this personalized coaching focuses on topics like strategy development, risk management, and trading psychology.
By providing such resources, FXCM aims to ensure that traders have the knowledge and skills needed to make informed decisions and succeed in the fast-paced world of online trading. The broker’s educational content is regularly updated to reflect market changes and the latest trading strategies.
In conclusion, FXCM is a comprehensive broker that offers a wide range of products, including forex, commodities, stock indices, and cryptocurrencies, alongside advanced platforms and various account types. With strong regulatory oversight, a commitment to transparency, and a focus on trader education, FXCM provides a trustworthy environment for all types of traders. Whether you are a beginner, an active trader, or an institutional client, FXCM’s extensive offerings and resources can help you navigate the global markets with confidence and skill.
Allowed Countries
Allowed Countries
FXCM operates in numerous countries, but certain regulations may limit access to specific products or services in certain regions. For example, traders in the UK and Australia typically have access to FXCM’s full suite of offerings, while U.S. clients may face more restrictions due to local regulatory requirements. FXCM adheres to the rules of each region by operating through local entities, which can affect available leverage and product offerings. If you are considering opening an account from a country outside of these main regions, it’s recommended to check the broker’s website for any specific restrictions or consult customer support.
Excluded Countries
United States
Customer Support
Customer Support
FXCM’s customer support is designed to meet the needs of traders with various inquiries, from setting up accounts to resolving technical issues on the trading platform. Customers can reach FXCM via live chat, email, phone, or by visiting one of the company’s physical offices located in major financial hubs. Each contact method is designed to cater to different types of issues, with live chat being ideal for quick inquiries, email for more detailed questions, and phone support for urgent matters like margin calls or technical disruptions. FXCM aims to provide fast, efficient customer support to ensure that traders can focus on their strategies and not on technical problems.
Live Chat
FXCM’s website, www.fxcm.com, features a live chat option where traders can get immediate assistance with any account or platform issues. This is especially useful for straightforward inquiries, such as verifying account information or getting help navigating the platform. Live chat allows for quick resolution of minor problems, helping traders avoid delays in their activities.
Email Support
For more detailed inquiries or requests that require documentation, FXCM provides email support through addresses such as [email protected] and [email protected]. Email is ideal for situations that involve attaching documents or when a written record of correspondence is needed. Response times typically vary from a few hours to one business day, depending on the complexity of the issue and the volume of requests.
Phone Support
For urgent issues or cases that require immediate attention, FXCM offers phone support. In the United States, clients can call +1 888 503 6739, while other regions have dedicated support lines. Phone support is particularly useful for dealing with time-sensitive issues, such as responding to margin calls or addressing technical problems in real-time.
Physical Office
FXCM also operates physical offices in several major financial centers. One of its well-known locations is 20 Gresham Street, 4th Floor, London, EC2V 7JE, United Kingdom. In-person visits are beneficial for traders who prefer face-to-face assistance or need help with more complex account issues. It is advisable to schedule an appointment in advance, as some offices may have limited availability.
Broker Name: FXCM
Broker Type: STP, ECN
Country: England
Operating since year: 1999
Regulations: FCA, ASIC, FSCA, ACPR, BaFin, CONSOB
Phone: 0800 145 6477
Email: [email protected]
Address: 20 Gresham Street, 4th Floor, London EC2V 7JE, United Kingdom
Broker status: Active
FAQs
FAQs
Is FXCM regulated and safe?
Yes. FXCM is overseen by top regulators (FCA, ASIC, FSCA, plus EU regulators like ACPR/BaFin/CONSOB). Retail clients get negative balance protection. The firm has rebuilt trust since past issues and now operates with strong transparency and controls.
What are FXCM’s fees, spreads, and non-trading costs?
- Standard: no commission; spreads wider (e.g., majors ~1.3 pips).
- Active Trader: tighter spreads (as low as 0.2 pips) + low commission.
Deposits are typically fee-free; most withdrawals are also free (third-party charges may apply). Overall non-trading fees are minimal.
How do deposits and withdrawals work?
Funding methods include cards, bank transfer, and e-wallets (e.g., Skrill, Neteller; region-dependent). FXCM doesn’t charge deposit fees and most withdrawal methods are free; processing is typically swift (e-wallets fastest), though provider/bank fees can apply.
What’s the minimum deposit and are micro accounts available?
The minimum deposit is $300. FXCM does not offer micro (cent) accounts; beginners can use the demo or start small in a Standard account.
What education and support does FXCM provide?
Extensive education (webinars, articles, videos, market insights) for all levels. Customer support is 24/5 via live chat, phone (0800 145 6477), and email ([email protected]), with a detailed online FAQ for quick answers.
Does FXCM offer bonuses or promotions?
Due to regulatory constraints, bonuses are limited/occasional and vary by region. FXCM emphasizes transparent pricing and education over frequent promo incentives.
Which trading platforms does FXCM support?
- MetaTrader 4 (MT4) – EAs, 50+ indicators, fast execution
- Trading Station – FXCM’s proprietary platform with advanced charting
- NinjaTrader – powerful analytics, backtesting, NinjaScript automation
- TradingView, Web, Mobile, plus FIX API access for advanced users
What account types does FXCM offer?
- Standard Account: commission-free, slightly wider spreads; good for beginners.
- Active Trader: spreads from ~0.2 pips on majors + $4/lot round-turn; tailored for high-volume traders.
A free demo is available for practice and strategy testing.
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