The Questrade Decision Map
| Decision Question | FxFind Finding |
|---|---|
| Main reason to consider it | Commission-free Canadian and US stock and ETF trades, alongside a range of Canadian registered self-directed accounts. |
| Main limitation | The $1,000 CAD funding threshold before a first purchase, 1.5% currency conversion fee, and separate cost structures for options and leveraged FX/CFDs. |
| Most natural fit | Self-directed Canadian investors focused on stock and ETF investing and registered accounts. |
| Relevant account/platform setup | Cash, FHSA, LIRA, Margin, RESP, RRSP and TFSA accounts; Questrade Edge for active manual trading and Questrade Global for its separate FX/CFD offering. |
| FxFind Rating | 8.57/10 |
View the FxFind rating breakdown
| Category | Score |
|---|---|
| Trust and Safety | 9.5/10 |
| Fees and Commissions | 7.5/10 |
| Deposits and Withdrawals | 8.0/10 |
| Tradable Instruments | 9.0/10 |
| Setup | 8.5/10 |
| Account Opening | 8.0/10 |
| Customer Support | 8.0/10 |
| Trading Conditions | 8.5/10 |
| Market Research and Education | 8.0/10 |
The distinction is between long-term self-directed investing and leveraged trading. The former has a defined commission-free stock and ETF structure; the latter involves separate spreads, financing and margin considerations.
Pros
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Offers TFSA, RRSP, FHSA, RESP, LIRA, Cash and Margin self-directed accounts.
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Charges $0 commission on standard Canadian and US stock and ETF trades on its online platform.
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Provides Questrade Edge across web, desktop and mobile, alongside a separate Questrade Global offering.
Cons
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A minimum of $1,000 CAD is generally required before buying stocks or ETFs.
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Currency conversion costs 1.5%, and options incur a per-contract fee.
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Leveraged FX and CFD positions can incur overnight financing; negative balance protection is not offered.
Questrade by Client Region and Legal Entity
Legal Entities by Client Region
| Client Location / Group | Contracting Entity | Regulator | Licence | What Changes for the Client |
|---|---|---|---|---|
| Canadian clients; FX/CFD products use Saxo Bank A/S as product issuer and liquidity provider | Questrade, Inc. | CIRO | CIRO Investment Dealer | Questrade is the Canadian dealer. In its FX/CFD arrangement, Saxo Bank A/S is the liquidity provider and product issuer, while Questrade provides brokerage and execution. |
Protection by Entity
Questrade states that client cash and securities are segregated from its corporate operating funds and held in trust. It is a member of the Canadian Investor Protection Fund (CIPF), which covers eligible accounts up to $1 million per account category if the broker becomes insolvent. Questrade also describes additional private customer insurance of $10 million per client. These protections cover broker insolvency, not investment losses. Questrade does not offer negative balance protection, so margin trading can leave a client liable for a deficit.
Corporate Transparency and Ownership
Questrade was founded in 1999 and is not publicly traded.
Trading Costs by Account and Instrument
Representative Trading Costs
| Instrument | Spread Basis | Commission | Important Condition |
|---|---|---|---|
| Canadian and US stocks and ETFs | Not publicly specified as a fixed figure; check the broker’s current live spread or contract specification. | $0 on the online platform | Market bid/ask prices apply. ECN fees may apply when an order removes liquidity. Buying US-listed securities with CAD can incur a 1.5% currency conversion fee. |
| Options | Not publicly specified as a fixed figure; check the broker’s current live spread or contract specification. | $0 commission plus $0.99 per contract | Options exercise costs $24.95; assignment is free. The per-contract charge may be lower when trading more than 250 contracts per month. |
| Forex: EUR/USD | Broker-reported average: 2.3 pips | Not publicly specified as a fixed figure; check the broker’s current contract specification or live trading platform. | Forex is part of the separate Questrade Global FX/CFD offering. |
| Forex: GBP/USD | Broker-reported average: 2.3 pips | Not publicly specified as a fixed figure; check the broker’s current contract specification or live trading platform. | Forex is part of the separate Questrade Global FX/CFD offering. |
| Gold (XAU/USD) CFD | Broker-reported average: 0.75 points | Not publicly specified as a fixed figure; check the broker’s current contract specification or live trading platform. | Leveraged CFD positions held overnight incur financing charges. |
| S&P 500 CFD | Broker-reported average: 0.5 points | Not publicly specified as a fixed figure; check the broker’s current contract specification or live trading platform. | Leveraged CFD positions held overnight incur financing charges. |
| Mutual funds | Not publicly specified as a fixed figure; check the broker’s current live spread or contract specification. | $9.95 per trade | One of the investment products with a stated flat trading commission. |
| Bonds and GICs | Not publicly specified as a fixed figure; check the broker’s current live spread or contract specification. | Free | Minimum purchase requirement: $5,000. |
Costs Outside the Trade
| Trader Behavior | Possible Cost | Broker Rule |
|---|---|---|
| Converting currency | 1.5% | The fee is included in the foreign exchange rate applied to the conversion. |
| Holding leveraged CFD positions overnight | Typically 0.1% to 0.5% per day | Financing varies by underlying asset and benchmark rate. |
| Holding forex positions past 5:00 PM ET | Rollover charge or credit | The amount depends on the currency pair and interest-rate differentials. |
| Withdrawing by wire | $20 CAD for a CAD wire; $30 USD for a USD wire; $40 USD/CAD for an international wire | Electronic funds transfer (EFT) withdrawals to a linked Canadian bank account are free and typically take 3–5 business days; wires usually take 1–3 business days. |
| Transferring an entire account out | $150 | Questrade charges a full account transfer-out fee. |
| Maintaining an inactive account | No inactivity fee | No inactivity charge is listed. |
Costs depend on trading frequency and instrument choice. Stock and ETF commission is $0, but options fees, currency conversion and financing on leveraged positions can materially affect the total.
Key Trade-Offs to Consider
Commission-Free Stock and ETF Trades Still Have Funding and Currency Costs
Questrade charges $0 commission on standard Canadian and US stock and ETF trades, but a first purchase generally requires at least $1,000 CAD in the account. Buying US-listed securities with Canadian dollars also incurs a 1.5% conversion fee. This structure is relevant to Canadian investors placing stock or ETF orders with a funded account and a plan for managing USD exposure.
Registered Accounts and Margin Do Not Offer the Same Borrowing Capacity
Questrade supports a range of registered accounts, but investments in these accounts have a 100% margin requirement and cannot be leveraged. Eligible, highly liquid Canadian and US equities in standard margin accounts can have a 30% margin requirement, equivalent to a maximum of 1:3.33 leverage. Investors using registered accounts should not assume that margin-account buying power applies to their TFSA or RRSP.
FX and CFDs Add Markets but Introduce Financing and Loss Exposure
Questrade Global provides a separate route to forex and CFD exposure, with broker-reported average spreads for selected products. Positions held overnight can incur financing or rollover charges, and Questrade does not offer negative balance protection. These conditions matter to leveraged traders holding positions beyond the trading day or seeking a contractual cap on losses.
Build a Trading Setup
Account and Platform Compatibility
Questrade offers Cash, FHSA, LIRA, Margin, RESP, RRSP and TFSA accounts. Cash and registered accounts such as FHSA, LIRA, RESP, RRSP and TFSA are for normal cash investing without account-level leverage. Borrowing in a Margin account is subject to security-specific requirements. Questrade Global is a separate product for FX/CFD trading, while Questrade Edge is the broker's advanced manual-trading platform.
Platform-Specific Differences
| Platform | Web | Desktop | Mobile | Automation | Main Limitation |
|---|---|---|---|---|---|
| QuestMobile | No, as a named mobile app | No, as a named mobile app | Yes | Not documented as a user-programmable engine | For everyday investing and account management; advanced active-trading functions are in Questrade Edge. |
| Questrade Global | Yes | Yes | Yes | Not documented as a user-programmable engine | A specialized Questrade Global product; programmable automation is not confirmed. |
| Questrade Edge | Yes, Edge Web | Yes, Edge Desktop | Yes, Edge Mobile | No native user-programmable algorithmic engine is confirmed | Advanced manual trading without a confirmed EA/cBot-style programming environment. |
| TradingView | Yes | Yes | Yes | Partial: Pine strategies and alerts; live automation depends on the broker/API workflow | The integration is not a general-purpose user-programmable broker API. |
Practical Setup Assessment
Questrade provides proprietary web, desktop and mobile platforms for manual investing and active trading, with Edge aimed at more advanced manual use. API access supports account data, balances, positions, Level 1 quotes and historical data, but retail clients generally cannot place trades through their own applications; order placement is reserved for approved partner platforms. TradingView integration and Passiv provide connected tools, but neither enables unrestricted personal API order automation or automatic copy trading. Questrade does not offer traditional copy trading or VPS hosting.
Trading Conditions and Position Management
Entering the Market
Questrade permits day trading, scalping and news trading. Market orders can slip, particularly when prices move quickly or trading is thin. Although scalping is permitted, slower execution, poor fills, commissions on some products and platform lag can make it difficult. Permission to scalp does not guarantee rapid execution or a particular fill price.
Leverage
| Market | Maximum Retail Leverage | Professional / Other Eligible Leverage | What Determines It |
|---|---|---|---|
| Forex | 1:33.3 | - | Questrade Global FX/CFD offering; leverage can fall for larger positions, during volatility or news, or under another legal entity. |
| Indices | N/A | - | Index exposure is available through ETFs, options and CFDs; there is no single verified asset-level maximum. Margin varies by product and security. |
| Commodities | N/A | - | Exposure includes precious metals and ETF/CFD products; there is no single verified asset-level maximum. Margin varies by product and security. |
| Stocks | N/A | - | Direct stock and ETF margin depends on the security. Eligible, highly liquid Canadian and US equities in standard margin accounts can have a 30% margin requirement, or up to 1:3.33 leverage; registered accounts require 100% margin. |
| Bonds | - | - | Not Offered. |
| Cryptocurrencies | - | - | Not Offered. |
| Other | N/A | - | ETFs, options, mutual funds, IPOs and GICs; there is no single verified asset-level maximum. Margin varies by product and security. |
Margin Calls and Stop-Outs
A margin call can arise when real-time buying power becomes negative. Questrade describes the stop-out condition as equity falling significantly below maintenance margin. If it closes positions to meet a margin call, the stated charge is $45 per trade.
Trading Restrictions
| Trading Activity | Status | Important Conditions |
|---|---|---|
| Scalping and day trading | Allowed | Execution speed, fills, fees and platform lag can make rapid trading difficult. |
| Hedging | Allowed | Available approaches include options strategies, currency-hedged ETFs, short selling in approved margin accounts and risk-management orders. |
| News trading | Allowed | Volatility can increase slippage; exchange trading halts can prevent orders from executing in affected securities. |
| Personal API order placement | Not available to retail users generally | Retail API access is for data retrieval; order placement is reserved for approved partner platforms. |
| Copy or social trading | Not offered | Clients cannot automatically mirror another investor's portfolio through Questrade. |
| VPS hosting | Not offered | Questrade does not provide VPS hosting. |
Tradable Markets: Range and Restrictions
| Asset Class | Approx. Instruments | What Is Notable | Main Restriction / Gap |
|---|---|---|---|
| Forex | 113 | FX trading is separate from investing accounts. | Maximum retail leverage is 1:33.3; it can fall for larger positions, during volatility or news, or under another legal entity. No separate professional/eligible-client leverage tier is stated for this offering. |
| Indices | 13 | Index exposure via ETFs, options and CFDs. | Instrument availability, leverage and contract terms can vary by account, legal entity and jurisdiction; check the current product specification. |
| Commodities | 48 | Precious metals plus ETF/CFD exposure. | Instrument availability, leverage and contract terms can vary by account, legal entity and jurisdiction; check the current product specification. |
| Stocks | 250+ | Direct stocks and ETFs in self-directed accounts. | Instrument availability, leverage and contract terms can vary by account, legal entity and jurisdiction; check the current product specification. |
| Bonds | Not Offered | - | - |
| Cryptocurrencies | Not Offered | - | - |
| Other | 250+ | ETFs, options, mutual funds, IPOs and GICs. | Instrument availability, leverage and contract terms can vary by account, legal entity and jurisdiction; check the current product specification. |
The offering combines direct stock and ETF investing with separate FX/CFD exposure. These routes have different account, margin and financing characteristics, so instrument counts alone do not describe the trading experience.
Opening, Funding, and Withdrawing From an Account
Account Opening and Verification
Questrade is headquartered in Canada and restricts account access in many countries, including the United States, United Kingdom, India, Australia, Japan and Singapore. The application requires KYC verification, typically using government-issued identification, proof of address and personal and financial details such as employment status and income estimates. Verification and approval typically take 1–2 business days.
An account can be opened without an immediate deposit, but at least $1,000 CAD is generally required before purchasing stocks or ETFs in self-directed accounts, including TFSA, RRSP, FHSA and Margin accounts. Funding usually takes 1–2 business days to clear. Promotions may have different funding thresholds and conditions.
Deposit Methods
| Method | Deposit Minimum | Broker Fee | Expected Arrival | Important Restriction |
|---|---|---|---|---|
| Mastercard | $0 | Not publicly listed as a standard direct funding method, verify in Questrade | Not a standard supported direct funding method; verify current account interface | Your card must support online payments and be accepted by the broker. Issuer, country, currency and authentication limits may apply. |
| Visa | $0 | Not publicly listed as a standard direct funding method, verify in Questrade | Visa Debit: instant for most accounts; FX/CFD accounts can take 1–2 business days | Your card must support online payments and be accepted by the broker. Issuer, country, currency and authentication limits may apply. |
| Wire Transfer | $0 | No broker deposit fee publicly stated, sending bank/provider fees may apply | 1–2 business days | Use the exact beneficiary, bank details and payment reference provided. Intermediary bank fees, currency conversion and processing delays may apply. |
Questrade also describes online bill payment and electronic funds transfer as free digital funding routes, generally taking 1–2 business days. Instant deposit by Interac e-Transfer Debit is typically immediate. The sending bank may charge for a wire transfer.
Withdrawal Methods
| Method | Withdrawal Minimum | Broker Fee | Expected Arrival | Important Restriction |
|---|---|---|---|---|
| Wire Transfer | No published transaction minimum; limited by available cash (wire fee applies) | Wire - CAD $20 / USD $30 / $40 international | About 1–3 business days for wire; EFT commonly 3–5 business days | Enter bank, recipient and SWIFT/BIC details exactly; fees and processing delays may apply. |
EFT withdrawals to a linked Canadian bank account are free. A full account transfer to another institution costs $150. Registered-account withdrawals can also have tax consequences: RRSP cash withdrawals are subject to withholding tax, while TFSA contribution room is restored the following calendar year after a withdrawal.
Customer Support
| Route | Access | Hours | Human / Automated | Languages / Conditions |
|---|---|---|---|---|
| Live Chat | Live Chat | Mon–Fri 07:30–20:00 ET; Sat–Sun 10:00–16:00 ET | Human / agent-assisted | English, French |
| Phone | 1 888 298 4515 | Mon–Fri 07:30–20:00 ET; Sat–Sun 10:00–16:00 ET | Human / agent-assisted | English, French |
| [email protected] | Messages accepted 24/7; response hours not listed | Human / agent-assisted | English; French availability varies | |
| Self-Serve Support | Online self-service | 24/7 | Automated / self-service | English; French rollout in progress |
Some customers report difficulty getting effective help through direct channels and resolving withdrawal issues. Others describe professional service and successful resolutions, so experiences vary.
Research, Trading Tools, and Education
| User Need | Available Resources | Provider | Access Requirement | Depth / Limitation |
|---|---|---|---|---|
| Company and fund research | Market research, TipRanks and Seeking Alpha insights | Questrade, TipRanks and Seeking Alpha | Questrade customer login; some advanced built-in tools require Questrade Plus | Analyst and fundamental research; coverage and update frequency vary. Research is informational, not personalized advice. |
| Scheduled market events | Economic calendar / Events Calendar | Questrade | Questrade Edge Web or Desktop login | Includes scheduled events with actual, forecast and previous data; it cannot capture unscheduled news or every market-moving event. |
| Charting and technical analysis | Price charts and TradingView connection | Questrade and TradingView | Questrade account; advanced charts require Questrade Plus. TradingView connection uses TradingView web. | Historical and live charting with indicators; depth depends on timeframe, data feed and platform features. |
| Finding investments and planning trades | Screeners and trading calculator | Questrade Edge and Questrade | Advanced features and some calculator functions require Questrade Plus; screeners are accessed through Edge. | Screening depends on the selected universe, criteria and data entitlements. Calculations are indicative; actual account settings and live prices can differ. |
| Learning the platform and investing | Tutorials, webinars, seminars and TipRank Insights | Questrade and TipRanks | Access conditions are not stated as a single universal rule; availability may vary by account, platform, region or login status. | Coverage, depth and update frequency vary by topic/resource; the material is informational rather than personalised advice. |
Who Questrade Fits
| Trader Profile | Why It May Suit Them | Main Reservation |
|---|---|---|
| Canadian self-directed investor using registered accounts | Can choose among TFSA, RRSP, FHSA, RESP and LIRA accounts, as well as Cash and Margin accounts. | A first stock or ETF purchase generally requires at least $1,000 CAD; registered accounts do not provide account-level leverage. |
| Stock and ETF investor trading Canadian and US listings | Standard stock and ETF trades on the online platform carry $0 commission. | US purchases funded with CAD incur a 1.5% currency conversion fee, and ECN fees may apply to orders that remove liquidity. |
| Options trader | Options are available through Questrade's self-directed offering and Edge tools. | Each contract costs $0.99, with a $24.95 exercise fee. |
| Leveraged FX or CFD trader | Questrade Global offers a separate route to forex and CFD exposure. | Overnight financing or rollover applies to held positions, and negative balance protection is not offered. |
| Algorithmic or copy trader | API access provides account and market data, and approved integrations can support connected workflows. | Retail users generally cannot place orders through personal API applications; Questrade does not offer traditional copy trading or VPS hosting. |
Before you deposit
Key Conditions to Verify Before Funding
Country eligibility Tap to read the check Tap to collapse
Questrade restricts clients in many countries, including the United States, United Kingdom, India, Australia and Japan. Confirm that your residence is eligible before applying.
First purchase funding Tap to read the check Tap to collapse
Although an account can be opened without an immediate deposit, at least $1,000 CAD is generally required before buying stocks or ETFs.
USD conversion Tap to read the check Tap to collapse
Converting CAD to another currency incurs a 1.5% fee included in the applied exchange rate; factor this into US-listed investments.
FX and CFD financing Tap to read the check Tap to collapse
Leveraged CFDs held overnight typically incur financing of 0.1% to 0.5% per day, while forex positions held past 5:00 PM ET incur rollover charges or credits.
Withdrawal route and fees Tap to read the check Tap to collapse
EFT withdrawals to a linked Canadian bank account are free, while wires cost $20 CAD, $30 USD or $40 USD/CAD for an international wire.
FxFind's Assessment on Questrade
Questrade's Canadian self-directed setup combines $0 commission on standard Canadian and US stock and ETF trades with a selection of registered account types. It is relevant to Canadian investors who want direct control of a portfolio and can meet the usual $1,000 CAD funding threshold before their first stock or ETF purchase.
The headline commission does not capture every cost. Options carry a per-contract charge, currency conversion costs 1.5%, and leveraged FX/CFD positions can accumulate overnight financing. The separate FX/CFD offering also lacks negative balance protection. Investors focused on registered-account investing may find these limits less relevant if they do not need leverage or frequent currency conversion. Those requiring personal API order automation, copy trading, VPS hosting or negative balance protection may prefer a different setup.
Review method: FxFind's assessment considers regulatory and account-protection information, product and platform details, pricing, funding and withdrawal terms, and research and support resources. The customer-service discussion reflects customer opinion rather than a verified service outcome. See the FxFind Broker Review Methodology for scoring criteria and weightings.
Questions Readers Usually Have About Questrade
Which regulator oversees Questrade?
Questrade, Inc. is a Canadian investment dealer regulated by CIRO. In Questrade's FX/CFD arrangement, Saxo Bank A/S is identified as product issuer and liquidity provider, while Questrade provides brokerage and execution.
How much do I need to deposit before buying stocks or ETFs?
You can open an account without an immediate deposit, but Questrade generally requires at least $1,000 CAD in self-directed accounts before you can purchase stocks or ETFs. This minimum applies to accounts including TFSA, RRSP, FHSA and Margin.
Are Questrade stock and ETF trades commission-free?
Questrade charges $0 commission for standard Canadian and US stock and ETF trades on its online platform. Other costs may apply, including a 1.5% currency conversion fee when using CAD for a US-listed security and possible ECN fees on orders that remove liquidity.
Does Questrade offer leverage in a TFSA or RRSP?
No account-level leverage applies to normal investing in registered accounts such as TFSAs and RRSPs; their investments have a 100% margin requirement. Eligible, highly liquid Canadian and US equities in standard margin accounts can have a 30% margin requirement, equivalent to up to 1:3.33 leverage.
Can retail clients automate trades through the Questrade API?
Retail API access supports account and market data, including balances, positions, Level 1 quotes and historical data. Retail clients generally cannot place orders through their own applications; order placement is reserved for approved partner platforms.
What does Questrade charge for withdrawals?
EFT withdrawals to a linked Canadian bank account are free and typically take 3–5 business days. Wire withdrawals cost $20 CAD, $30 USD or $40 USD/CAD for an international wire; a full account transfer out costs $150.
Does Questrade provide negative balance protection?
No. Extreme market volatility in a margin account can leave the balance below zero, and the client remains liable for the deficit.
Does Questrade support copy trading?
Questrade does not offer traditional copy or social trading, so clients cannot automatically mirror other investors' portfolios through the platform. TradingView can connect to a Questrade account, but the integration does not provide automatic copy trading.